Shipping Container Inspection Checklist for Delivery Day
When your container arrives, take ten minutes to inspect it before you sign the delivery paperwork. It is much easier to sort out a problem while the driver is still there. Print this checklist or keep it open on your phone.
Before the container is unloaded
- Check that the size and type match your order, for example 20ft standard or 40ft high cube.
- Confirm which way the doors should face before the driver places it.
- Make sure the placement spot is the one you agreed and is level.
Outside
- Walls: dents are normal on used containers, but look for holes, cracks or rust that goes all the way through the steel.
- Roof: if you can see it safely, check for holes, deep rust or standing water in dents.
- Frame and corners: corner posts and top and bottom rails should be straight. Bent corners can stop the doors sealing.
- Condition: paint and markings should match the condition you ordered (new, refurbished or used).
Doors
- Open and close both doors fully. They should move without excessive force once the container is level.
- Work every locking bar and handle.
- Check that the rubber door gaskets are complete, not torn or missing.
- Look for the lock box if your container has one.
Inside
- Light test: step inside and have someone close the doors. Any daylight showing through the roof or walls means a hole.
- Floor: walk the full length. The plywood should feel solid, without soft spots, large holes or loose boards.
- Smell and dampness: note any strong odors or wet patches.
If something is wrong
- Take clear photos before the driver leaves.
- Write the problem on the delivery paperwork.
- Call us on (833) 726-7261 straight away.
Every purchase is covered by our 30-day return policy. See our refund policy and warranty for full details.
After delivery
Once you are happy, keep the container level, clear leaves and standing water from the roof, and lubricate the door hinges and locking bars a couple of times a year. A well-kept container lasts for decades.
Still planning your delivery? Read how to prepare your site.